What cookies are

Cookies are small text files stored on your device by your browser. Similar technologies include local storage and session storage, which the BitGuardIT portal uses to maintain authentication state.

Why cookies are used

Cookies and local storage enable secure sign-in, protect accounts, remember preferences, and help us understand portal usage. We minimize non-essential tracking.

Authentication and session cookies

• Access tokens stored in local storage to authenticate API requests from the portal.
• Session context required to keep you signed in while using the application.
• Idle timeout tracking to reduce risk from unattended sessions.

Security cookies

Security-related storage supports CSRF protections where implemented, session integrity, and redirect preservation during authentication flows.

Preference cookies

We may store UI preferences locally to improve your experience. These are not shared with advertising networks.

Analytics cookies

Optional analytics may be used to measure portal performance and feature usage. Where deployed, analytics are configured to avoid collecting unnecessary personal data. Analytics are not required to use core security features.

Cookie duration

• Session-scoped storage — cleared when you sign out or when the browser session ends.
• Persistent local storage — remains until cleared by you or until token expiration and re-authentication is required.
• Third-party checkout cookies — governed by payment provider policies during billing flows.

Third-party services

Payment processors (Stripe, PayPal, M-Pesa) may set cookies when you interact with their hosted payment pages. BitGuardIT does not control third-party cookie practices; review their policies when completing purchases.

Managing cookies

You can control cookies through browser settings and by signing out of the portal to clear session-related storage on shared devices.

Browser controls

• Block or delete cookies in your browser privacy settings.
• Use private browsing modes for temporary sessions.
• Clear site data for bitguardit.com domains to reset stored tokens.

Effects of disabling cookies

Disabling essential storage prevents authenticated portal use. You will not be able to remain signed in or access organization data until cookies or local storage are allowed for BitGuardIT domains.

Policy updates

We may update this Cookie Policy when our use of cookies changes. The "Last updated" date at the top of this page indicates the latest revision.